FREQUENTLY ASKED QUESTIONS
Physiotherapy Appointment
How do I book an appointment?
The best way to get an appointment is to
Call us on 0858491137 or
Email [email protected]
How much is it per session?
The cost of an initial first consultation at OneHEALTH is €70.
How can I pay for my appointment?
We accept cash and have a card machine on site.
How can I reduce the cost of my appointment fee?
Tax relief is available on all physiotherapy visits.
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20% tax relief can be claimed on all medical expenses including visits to a Chartered Physiotherapist. This is dependent on your level of taxation.
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We recommend that you check your policy details to see its terms and conditions to see what cover you have. OneHEALTH is fully recognised by all major health insurers.
Do I need to see a GP before attending a Physiotherapy appointment at OneHEALTH?
No. You do not require a GP referral to attend Physiotherapy at OneHEALTH. However, if you have a referral letter, please bring a copy along with any written report of any x-ray or MRI that relates to your injury.
How many treatments will I require?
We do not have a set number of treatments for specific conditions, as every patient is an individual case. However, following your first appointment, our physiotherapists will discuss the anticipated number of treatments you may require and your treatment plan will be discussed in full.
What should I wear to my appointment?
We suggest loose, comfortable clothing. We will usually need to inspect the affected area(s) so please wear clothing that will allow for this. For conditions affecting the legs, it is recommended to wear shorts for your appointment.
Is there parking at OneHEALTH?
There ample amount of free parking at OneHEALTH.
Reformer Pilates Classes
Where do I start?
If you have an injury or are in pain, we recommend you book an appointment with our Chartered Physiotherapist. We can assess your suitability for our classes and advise accordingly.
If you have no injury or pain then you can go ahead and book straight into one of our Level 1 Group Classes. Often our clients prefer to start their Reformer Pilates program with Semi Private Classes where they will get more 1 to 1 attention and gain confidence in the foundations of the reformer.
What should I wear?
You will need to be able to move freely and may also break a sweat so we recommend comfortable fitting workout clothes that absorb sweat and allow you stretch without any restrictions.
As you work closely with your teacher and other clients it’s always nice to make sure your workout clothes are clean and odour free when you attend class.
Do I need to wear socks?
For hygiene and safety reasons we ask you to wear clean Grippy socks in class.
Don’t worry if you come without, we sell essential grippy socks at the desk for €15. These help you grip to the surfaces you are working on and allow you to move more freely and confidently in your class.
Will I sweat?
Exercise heats up the body and it’s likely you will build up a sweat at your class therefore, it is really handy to bring a small sweat towel with you and a water bottle.
The Reformer looks difficult, how will I know what to do?
Our expert teachers will take you through everything you need to know in your Class. As long as you have booked the right level, you will not be out of your depth.
If you are unsure of your level, call or drop us an email and we will guide you in the right direction.
I have never done Pilates before, will I be able to do Reformer Pilates?
We recommend the best way to start is in our semi private classes where you will gain confidence in the foundations and you will receive more 1 to 1 guided attention from your teacher.
Cancellation Policy
In order to cancel a class, you must do so 24 hours before the start time of your class.
The class will then be returned to your account, it will not be refunded. You can then use this credit to book another class. If you cancel with less within the 24 hours, the class will be automatically deducted from your series.
Do my credits expire?
All series purchased have an expiration date (Outlined in the pricing section) and must be used within this time. The Packages cannot be refunded or transferred to another client.
Is it safe if I am pregnant?
Perfectly safe through the first trimester, after this you will need to attend prenatal specific classes, give us a call if you have any questions.
Is it for both men and women?
Of course, we cater for EveryBody!
Yoga Classes
Where do I start?
If you have an injury or are in pain, we recommend you book an appointment with our Chartered Physiotherapist. We can assess your suitability for our classes and advise accordingly.
If you have no injury or pain then you can go ahead and book straight into one of our Yoga Group Classes.
What should I wear?
You will need to be able to move freely and may also break a sweat so we recommend comfortable fitting workout clothes that absorb sweat and allow you stretch without any restrictions.
As you work closely with your teacher and other clients it’s always nice to make sure your workout clothes are clean and odour free when you attend class.
Will I sweat?
Exercise heats up the body and it’s likely you will build up a sweat at your class therefore, it is really handy to bring a small sweat towel with you and a water bottle.
Do I need my own Yoga mat?
We recommend that you bring your own yoga mat to class, we do have some mats available for use if you forget yours!
Yoga looks difficult, how will I know what to do?
Our expert teacher Sherry will take you through everything you need to know in your Class. As long as you have booked the right level, you will not be out of your depth.
If you are unsure of your level, call or drop us an email and we will guide in the right direction.
I have never done Yoga before, will I be able?
Of course, our yoga classes are beginner friendly and you will be expertly guided by Sherry through each movement and pose.
Cancellation Policy
In order to cancel a class, you must do so 24 hours before the start time of your class.
The class will then be returned to your account, it will not be refunded. You can then use this credit to book another class. If you cancel with less within the 24 hours, the class will be automatically deducted from your series.
Do my credits expire?
All series purchased have an expiration date (Outlined in the pricing section) and must be used within this time. The Packages cannot be refunded or transferred to another client.
Is it safe if I am pregnant?
Perfectly safe through the first trimester, after this you will need to attend prenatal specific classes, give us a call if you have any questions.
Is it for both men and women?
Of course, we cater for EveryBody!